Clarksville irate after municipal broadband conks out again

Clarksville irate after municipal broadband conks out again

CDE Lightband of Clarksville, the municipal broadband outlet that cost taxpayers $75 million, has had an outage, yet again, as of Wednesday.

The municipal broadband service has had several outages over the past three years, inspiring a public uproar and raising questions about the grandiose claims made by city officials when they approved the network more than a decade ago.

CDE officials said on their Facebook page Wednesday that an outage had occurred and that “engineers are working to resolve as quickly as possible.”

Angry CDE customers, however, responded to that post with the following comments:

#7

#6

#5

#3

#2

#1

CDE Lightband was supposed to provide local businesses with faster and more reliable web connections than private-sector providers AT&T and Charter, which serve the city of 142,000 that straddles the Tennessee-Kentucky state line.

Voters gave CDE Lightband the go-ahead in a referendum 11 years ago. One major outage occurred on April Fool’s Day one year.

CDE Lightband has 15,000 customers, with packages ranging from $44.95 to $249.95 per month, according to CDE’s website.

Contact Christopher Butler at chris@tennesseewatchdog.org

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  • Eric

    Way to pick and choose the comments you shared. Outages are not an every day thing with CDE. I have had their service for years and found it to be VERY reliable, probably one of most reliable in the area. Yes, there’s an outage today but there is not an ISP in the world that can guarantee they’ll never experience an outage. In 7 years at my current home I can count perhaps 2 outages and the current one is the longest I’ve seen at a few hours. I had longer outages when I had charter.

    I noticed you didn’t share any facebook posts from the same thread where people were acknowledging the outage but also saying that they were happy because CDE is generally reliable. I know they are there because I saw the same thread.

  • Eric

    Way to pick and choose the comments you shared. Outages are not an every day thing with CDE. I have had their service for years and found it to be VERY reliable, probably one of most reliable in the area. Yes, there’s an outage today but there is not an ISP in the world that can guarantee they’ll never experience an outage. In 7 years at my current home I can count perhaps 2 outages and the current one is the longest I’ve seen at a few hours. I had longer outages when I had charter.

    I noticed you didn’t share any facebook posts from the same thread where people were acknowledging the outage but also saying that they were happy because CDE is generally reliable. I know they are there because I saw the same thread.

  • BillyBob

    Screw you Watchdog.

  • BillyBob

    Screw you Watchdog.

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